Press release

Bureau Veritas and Huazhu Work together to Initiate 2020 Hotel Audit Program for Win-Win Cooperation

2020 Apr 17

Recently, Bureau Veritas, the globally well-known group in testing, inspection and certification, signed an MOU of cooperation with Huazhu Hotels Group, the globally prestigious multi-brands hotel group. Bureau Veritas will provide hotel audit services to several hotel brands under Huazhu with the purpose of helping them better implement Huazhu's service philosophy. In so doing, the hotels can not only display comprehensive competitiveness, but also establish and improve their hotel images and service levels.

In this cooperation, Bureau Veritas will act as an independent third-party auditor and carry out inspections on performances across hotel brands under Huazhu in terms of sanitation, security and other aspects, in the way of open investigation, and issue corresponding audit reports. This program is designed to help the hotels identify potential areas for improvement in management and service. The hotel quality audit service for Huazhu has officially commenced on April 1, 2020, covering all brands of the group, including Joya, VUE, Crystal Orange, Manxin, Hanting, Ji Hotel, and Ibis Styles Hotels.

Although the spreading of COVID-19 has disrupted the normal lives of people, the situation has been brought under control after the government has taken a series of effective measures in a decisive manner. While people are resuming their usual activities, business travels are increasing. Several issures have been high on the agenda of hotel administrators, including how to prevent from health incidents, raise employees' professional qualities and eliminate safety risks. Bureau Veritas' extensive audit experience and professional training services will help Huazhu Hotels Group to further increase its competitiveness and influence so that it can stand out in a fiercely competitive market and grasp the development trends of the industry.

Huazhu Hotels Group is a leading multi-brands hotel group in China, operating more than 6,000 hotels in over 400 cities across the country and employing more than 100,000 people. Since its inception, Huazhu has been dedicated to providing customers with high-quality and diversified travel experiences and contributing to building a better world, with its professional and efficient intelligent management system. Holding the vision of "become a world-class enterprise"; the mission of "better Huazhu, better life"; and the value of "seek truth, perfection and beauty", Huazhu Hotels Group has become one of the fastest-growing hotel groups in China under the leadership of its founder. Huazhu was successfully listed on NASDAQ in 2010. The group is now ranked No.9 in the global hotel group list by Hotels Magazine; meanwhile, its Hanting Hotel brand has made to the list of BrandZ Top 100 Most Valuable Chinese Brands for six years in a row.

Bureau Veritas's Second-Party Audit Division focuses on providing a wide range of store audit services. Allan Liu, Head of Second-Party Auditing Department in Greater China of Bureau Veritas, points out that Bureau Veritas has rich experiences in store audit, including facility, personnel and service procedure audit of automobile stores; sanitation, facility and process audit of food stores; and customized audit in relation to security, service procedure, sanitation, facility and brand of hotels, supermarkets and office buildings. Bureau Veritas's Second-Party Auditing Division performs nearly ten thousand store audit services every year. Huazhu Hotels Group is a leading multi-brands hotel group in China, operating more than 6,000 hotels in over 400 cities across the country. Since its inception, Huazhu has been dedicated to providing customers with high-quality and diversified travel experiences and contributing to building a better world, with its professional and efficient intelligent management system. In the cooperation between both parties, Bureau Veritas' Second-Party Auditing Department will continue to uphold the principles of impartiality, integrity, diligence and professionalism, to provide excellent audit services to Huazhu.