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Network audit in order to verify conformity and compliance


Retail or franchising network management needs to monitor quality and performance standards to guarantee that the services or the products delivered in all sales point of the network comply with a minimum set of requirements in order to protect the brand.


What are Network Conformity Assessment Services? Network Conformity Assessment Services is a verification or inspection, based on visual aspects and appearance. The service scope consists in visiting the network to check compliance with: · Technical or operational standards related to: - the network (eg. organization, branding, cleanliness, lay out...) - the product (eg. stock, maintenance, validity...) - the service (eg. attention, sales process...) · Laws or regulations (eg. validity, non authorized products...) · Contract or client references The standard evaluation criteria checklist and the reporting format (Bureau Veritas Web based Management Tool) are designed and customized to meet the client requirements.

What are the key benefits?
· Quick and easy access to the information of the network updated in 24 hours,
providing a management tool with a real-time view of the performance of the
retail/franchisees/ stores network (ranking and benchmarking.
· Reliable information reported by an independent third party.
· Improved network performance by applying common and consistent standard
evaluation criteria through the entire network.
· Reduce quality management costs.
· Ensure that services meet national or international regulations and comply with
contract specifications.

A successful implementation requires:
• Definition of the scope of the mission
The client defines the framework and scope of the audit with Bureau Veritas. This includes the specifications of the network to
be audited, the agreed design of the check-list, and the definition of our involvement (frequency of the visits). The format of the
reporting document (customized outputs and Web pages) is agreed with the client in order to meet his expectations.
• Mission
Once the scope of involvement has been defined, Bureau Veritas schedules the audits, identifies for each location the most
appropriate inspector and sends them the audit order with all the required information (technical details, specifications, checklist,
• Reporting
As soon as an inspector has completed the audit a report of findings is completed and transmitted directly to the Bureau Veritas
local office that will upload the results on the Bureau Veritas website. The Bureau Veritas website is secured and clients are
issued with specific user names and passwords for different levels within their organization.


Our Reputation
  Bureau Veritas is one of the world's leading providers of conformity assessment and quality control services. Established in
1828, Bureau Veritas provides such services on five continents for major industrial and retail companies.
Our Network
  Our global presence offers you the convenience of international expertise combined with local service where you need it.
Our Personalized service
  Bureau Veritas adapts its services to your needs. We have developed and implemented several solutions to optimize
efficiency, and to help companies integrate new objectives and transform them into operational results.
Our Recognition
  Internationally recognized, Bureau Veritas is certified ISO 9001 and is the first inspection body in the world to have its network
accredited ISO 17020 within the scope of its Pre-Shipment Inspection and Verification of Conformity activities.
Bureau Veritas is an active member of IFIA (International Federation of Inspection Agencies).


  • Who are the potential clients?

    Network Conformity Assessment services can be offered to franchisor, retailers or any organization with wide network (local or global).

  • What is the advantage for a company to outsource network auditing?

    · Avoid conflict in the relation between the client and the network (eg relation franchisor vs franchisees). · Allow client to keep focus on the core business. · Optimization of field and back office teams. · Results reported from a company with recognized reputation as an independent and impartial third party. · Web based reports provides up to the minute audit results.


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